Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Last updated: 8/19/2025
Blink42 Technologies operates Reparo, an AI-powered repair assistant. We collect various types of information to provide and improve our services:
Account Information
- Name, email address, and username
- Account preferences and settings
- Profile information you choose to provide
Usage Data
- Conversation history and chat interactions
- Uploaded images, documents, and repair artifacts
- Search queries and repair requests
- Device and browser information
- IP address and location data
Technical Data
- Log files and system diagnostics
- Performance metrics and analytics
- Error reports and crash data
We collect and retain your conversation data and uploaded artifacts to improve our services. Specifically, we use your information to:
- Provide AI-powered repair assistance and recommendations
- Improve and train our AI models and algorithms
- Enhance the accuracy of repair instructions
- Analyze usage patterns to optimize user experience
- Provide customer support and technical assistance
- Send service updates and important notifications
- Ensure platform security and prevent abuse
- Comply with legal obligations and enforce our terms
Service Improvement: Your conversations and uploaded content help us train our AI models to provide better repair assistance for all users.
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy:
- Account Data: Retained while your account is active
- Conversation History: Retained indefinitely for service improvement
- Uploaded Images/Artifacts: Stored securely for analysis and model training
- Usage Analytics: Aggregated data retained for business insights
Data Security
We implement industry-standard security measures to protect your data, including encryption, secure servers, and access controls.
We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: Third-party vendors who assist in providing our services
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with mergers or acquisitions
- Aggregated Data: Anonymized data for research and industry insights
We never share identifiable personal information without your explicit consent, except as outlined above.
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal data
- Portability: Request transfer of your data
- Restriction: Limit how we process your data
Data Deletion Request
To delete your data, send an email to contact@blink42.in including your username, email address, and deletion request. We will process your request within 30 days.
We use cookies and similar technologies to enhance your experience:
- Essential Cookies: Required for basic functionality
- Analytics Cookies: Track usage and performance
- Preference Cookies: Remember your settings
- Authentication Tokens: Keep you logged in securely
You can control cookies through your browser settings, but some features may not work properly if disabled.
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
Users between 13 and 18 must have parental consent to use our service.
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your personal information in accordance with this privacy policy.
We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through our service. Your continued use of Reparo after changes become effective constitutes acceptance of the updated policy.
If you have any questions about this Privacy Policy or our data practices, please contact us:
For data deletion requests, include your username, email address, and specific deletion request in your message.